Top 5,609 Reviews And Complaints About Sprint PCS

Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. If the deal closes, T-Mobile will get a company that is poorly managed and is known for poor service. Unfortunately, 2.5GHz (Band 41) is not supported by weBoost boosters at this time, while the other two bands and the rest of Sprint's 3G & 4G LTE are supported.

Vocalab's 2011 surveys found that Apple continues to lead Dell ( DELL ) and H-P ( HPQ ) in customer service quality for phone-based technical support. The third and final issue is with your phone service, some times the line is bad, sometime the other person can't hear me, sometimes I can't hear the other person and they mostly happen within sprint to sprint network.

Maybe Sprint should think of some other disincentives to cause the undesirable customers to leave on their own accord. It told me I don't have permission to make payments or make changes to the account without the permission of the account owner (ME!!!). I explained to the agent and he got customer service on the phone.

AT&T's Unlimited & More Premium plan also lets you choose one of seven additional streaming services (like HBO GO, Amazon Music or Starz) at no extra charge. Sprint's action means they now have to spend less time dealing with these customers which frees up the CSR's time to deal with regular” customers.

Charged month to month for phones that could have been purchased for 1.00 at FMV, charged for insurance on a phone that no longer qualified for it. Plan changed without consent but still have to pay to have it changed back. Sprint does not throttle your unlimited data plan like AT&T.

Sprint customer service has gotten terrible over the years. Phone came today wife wanted, informed me to go to Sprint Corporate Store, for a new SIM card for my phone, when I got there as requested, I gave my Drivers License. Sprint, and other similar service and utility types of companies, do have customers that are unreasonable, obnoxious, and costly.

On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service. Email correspondence cellphone with Sprint shows that the Buzans ultimately attempted to accept Sprint's final offer but were told the incident — and thus the final offer itself — had been placed under review by Sprint's legal team.

Well I been with sprint customer for several years, I been experiencing problems with service by getting no service or having dropped calls. I called Sprint to transfer service from Verizon until I got the breakdown of the costs in my email which was completely different than what I was quoted on the phone.

Upon review of my bill I noticed that I was still paying for the $199.00 so I called today and talked to one of your staff, but not only one but two of your managers and asked about it, but that's when I was told that not only I was still paying for the original payment of the phone, but still have to pay the $199.00 in full in order for me to own the phone.

The Buzans asked for one year paid service for them and Almitra's mother, new phones and — at the suggestion of law enforcement officers they had spoken with — an identify-theft protection plan. If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Sprint spokeswoman Roni Singleton told the Associated Press.

Once you realize this, you're not as sharp, apprehensive with the next customer, and can focus your energy where it's appreciated and needed more than wasting time with someone who wants you to pay for the privilege of working for them rather than earn an honest living.